QuickBooks Point of Sale Restore Backup Failed

QuickBooks Point of Sale is a retail solution that helps you inventory, sales cash, and customer information

QuickBooks Point of Sale is a retail solution that helps you inventory, sales cash, and customer information. In some cases, users trying to access QuickBooks POS cannot use it due to technical problems.

QuickBooks error cannot open company files sometimes, users may encounter problems when trying to QuickBooks Point of Sale Restore Backup Failed created for data security reasons. If you encounter this type of error, you need to take some steps to resolve the issue.

Symptoms of the error restoring QuickBooks backup file:

  • If Backup is restoring the file which already exist.
  • You restore a Backup File through the USB Drive.
  • Company File damaged.
  • If you choose the wrong backup file.
  • Some special characters add in the Company File.
  • The backup was done with a different version of QuickBooks.

Causes of the error restoring QuickBooks backup file:

  • Corrupted or missing Company file.
  • Backup was created in a new version.
  • When trying to restore backup over a present Company File.
  • Backup was restored through a portable drive.
  • Special Characters included in the Company File

Steps to Fix an Issue When Youre Unable to Open QuickBooks Point of Sale Company File:

Step 1: Restart the QuickBooks Desktop Point of Sale Services

  • Close QuickBooks Desktop Point of Sale
  • Press Windows+R keys together to open Run command
  • Type services .msc and click OK.
  • Look for Intuit Entitlement Service. Once youre in the Services window
  • Look and make a double click on Intuit Entitlement Service. If you see more than one option choose the highest number of version
  • Under the General tab, from the Startup type choose Automatic and ensure that Service Status is running.
  • Now click on the Log On tab, choose Local System Account, and make a check on Allow service to interact with desktop
  • Click Apply and
  • Now click on the Recovery Tab, from First, Second and Subsequent failures choose to Restart the Service
  • You can open the Company File. If the same problem still exists, please proceed further with the below steps.

Step 2: Create a Test Company File

  • Open QuickBooks Point of Sale.
  • Go to File Company Operations.
  • Choose to Create a new Company and click Next.
  • Assign a company name as Test and click Create.
  • If the Test File gets open that states there is a problem with an existing file.

Step 3: Uninstall QBPOS Software

  • Close QuickBooks POS.
  • Press Windows+R keys together to open Run command.
  • Type Control and click
  • Select Programs Programs and Features.
  • Choose QuickBooks Desktop Point of Sale from the program list and click Uninstall.
  • If asks, click

Step 4: Reinstall QuickBooks POS

  • Go to QuickBooks Download Page
  • Select the Country, Product, Edition, and Version and click Search.
  • Now Click on Download.
  • Double click exe. XX represents the version of a product.
  • Click Yes to allow permissions.
  • Click Next to the InstallShield Wizard for QBPOS.
  • Allow the License Agreement and click
  • Click Install.
  • The installation process starts and may take some time to complete
  • Once complete click

Step 5: Restore a Backup Company File

  • Go to File Company Operations
  • Choose Restore from backup and click Next
  • Select Browse to an alternate backup file and click Browse
  • Now navigate to C:\Users\Public\Public Documents\Intuit\QuickBooks POS XX\Data\Your Company Name\Backup. XX represents the software version.
  • Select the recent backup and click Open
  • Click Next and type Yes to confirm
  • Click OK to restore the backup company file.

Step 6: Rename the Company File

  • Close QuickBooks Point of Sale.
  • Go to C:\Users\Public\Documents\Intuit\QuickBooks Desktop Point of Sale XX\Data\ Company File. XX represents the version.
  • Make a right-click on the company file and choose Rename.
  • Now change the name of a company file.
  • Open QuickBooks Point of Sale.
  • Go to File Company Operations.
  • Choose Open Existing Company and click Next.
  • Now follow the on-screen instructions to open the file.